Privacy Policy

At Glutopia Cake Boutique, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and protect your information when you use our website, place an order, or contact us.

1. Information We Collect

We may collect the following information:

Your name
Email address
Phone number
Delivery or collection details
Order information
Any information you provide when contacting us

2. How We Use Your Information

We use your information to:

Process and manage your orders
Respond to enquiries
Provide customer support
Arrange delivery where requested
Improve our services
Comply with legal obligations

We do not sell your personal data or use it for third-party marketing.

3. Lawful Basis for Processing

We collect and use your personal data based on:

Contractual necessity (to fulfil your order)
Your consent (when you contact us)
Legal obligations
Legitimate business interests

4. Sharing Your Information

We may share limited personal information with trusted third-party service providers, such as delivery companies, for the purpose of fulfilling your order.

This may include your name, contact number, and delivery postcode or address.

We only share the information necessary to complete your delivery and require our partners to handle your data responsibly and in line with data protection laws.

We do not share your information for marketing purposes.

5. How We Store Your Data

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Your information is only kept for as long as necessary for business or legal purposes.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction of your data
Request deletion of your data
Withdraw consent
Object to processing

To exercise these rights, please contact us at:
📧 contactus@glutopiabakery.com

7. Third-Party Services

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.